Accurate measurements are critical to ensure our experts assist you in selecting the perfect product for your home and to provide you with an accurate quote. Estimate appointments s can be arranged for either daytime or evening hours.  Our in-home representatives will measure the job site accurately and check pertinent details such as trim, moldings and subfloors. Our consultation will consist of product samples brought to your home so you can achieve optimum viewing, making it easier to choose the product and colour using your authentic lighting.


On average our installation crews have been part of our team for 20 years.  Hi Neighbor has been successfully installing carpeting and flooring throughout Windsor for over 70 years!  Quality and experience are two things we have mastered.

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Most installations occur within the same day, although larger or more complex installations may take a few days. Our installation crews will work with you to coordinate the best strategy in order to minimize the disruption to your household and provide you with a beautiful result!

Often when a customer is having another project completed, they will frequently request the same installation crew they had previously, which just attests to the trust, professionalism, quality and craftmanship of our installation crews.

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Hi Neighbor offers both standard binding and surging services. Typical orders usually take about seven days to process. For additional details or options, or to speak to a consultant about your project, contact our store directly, our team is happy to provide you with the assistance you need.

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We offer standard purchasing options such as Cash, Debit, Visa & Mastercard.   However, we also understand that some projects require larger budgets that may need financing assistance.  To provide options to our customers in this situation, we offer financing arrangements through Citi Financial:  90 days Interest Free OAC.  To learn more or how to qualify please contact us for information.

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Contact us for more information about our financing options.